At Bucks Boots by Tatra, we understand that buying footwear online can be a big step. That’s why we’re proud to offer our 30-Day Comfort Guarantee, giving you peace of mind with every order.
What’s Covered:
-
If your Bucks Boots don't fit properly or aren’t as comfortable as you expected, you can return them within 30 days of receiving your order for a full refund or exchange - no questions asked.
Eligibility:
- Applies to purchases made directly from shop.tatra.ca.
- Standard stock items only - custom orders, seconds, and clearance items are excluded.
- Boots must be in gently worn condition (we encourage you to wear them around the house or on light outings - significant wear, damage, or alterations will void eligibility).
- Proof of purchase is required.
How to Make a Return:
- Contact our team at info@tatra.ca within 30 days of delivery.
- We’ll provide you with a prepaid return shipping label
- Ship the boots back to us using the provided label.
Additional Details:
- Free return shipping is included for one return or exchange per order.
- Refunds are processed after we receive and inspect your return.
- If you choose an exchange, your replacement pair will ship out at no extra cost.
Why We Offer This Guarantee:
We’re confident in the Canadian craftsmanship, quality materials, and all-day comfort of every pair of Bucks Boots. Our 30-Day Comfort Guarantee is our promise: if you’re not completely comfortable, we’ll make it right.