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FREE SHIPPING 🍁 CANADA WIDE on orders over $199
FREE SHIPPING 🍁 CANADA WIDE on orders over $199

A few Questions we Frequently get:

FAQs

The boots I want are out of stock! When will they be available again?

We are working hard to restock our inventory, with new boots being finished every day! However, due to the varieties we offer, its hard to know when boots will be put back in stock. Our best estimate could be anywhere from 1 week to 2 months! We recommend subscribing on Instagram (here) or to our email list for updates.

What is the width of your boots?

All our boots are sized at EEE width. This seems to fit the widest variety of sizes quite comfortably, but may not be best for those with narrow or extra wide feet.

How do your sizes compare to other boots?

Getting the right fit can be tricky! Our boots are very similar to all other boot companies - we've found that typically our sizes fit the same. There are exceptions to every rule though! Our steel toe boots may fit a squeak smaller than our casual slip ons. (eg. Someone with narrow feet 10.5 inches long will fit a size 9 non-steel toe, but a size 10 may be more comfortable in the steel toe option.) We always suggest going with your regular sizing.

Check out this resource for more information! Article: Your Guide to Getting the Best Fitting Work Boot

Where can I try them on?

You can try on our boots in-store at our factory, as well as some stores locally, as well as across Canada!
Check those out here.

We are working hard to get physical inventory into other provinces, but for now we do ship nationwide! Follow us or subscribe to our emails for more updates!

What is my shipping cost?

Shipping is calculated before you make your purchase at checkout. The best way to get an accurate estimate is to use the built in calculator in our checkout.

Will my boots look exactly like the photo?

They will be very close! We are working with a natural material - leather - which is inconsistent in texture, and colors can vary slightly from one batch to another. We are also making these boots by hand so some artifacts of the human touch may also be visible!


Can I make a custom order?

We wish we could make the perfect boot for every person! Unfortunately this is not a cost effective way to build boots.

If you are looking to purchase a bulk order, let us know and we will do our best to provide for your needs!

What features do your boots have?

Check out this article for an explanation of all the features we offer.

Article: The features of a work boot

How should I take care of my boots?

Check out this article for a detailed description.

Article: Leather Work Boot Care Guide

Whats the best way to get the best fitting work boots?

For a detailed guide, check out this article.

Article: Your Guide to Getting the Best Fitting Work Boot

How should I break in my work boots?
What kind of leather do you use?

We source our leather from Canadian suppliers!

For more information check out this link.

Article: A Bit About Leather

What do the safety symbols mean?

Learn more about CSA and other certifications here.

Article: What do the symbols on safety footwear mean?

Why do my boots smell bad? How can I stop it?

Check out this article for some scent control.

Article: Why do my work boots smell bad?

Get the Best in Canadian Made Work Boots

Your feet work hard—treat them to the best. Whether you’re shopping online or visiting one of our retail locations, Tatra is your trusted source for steel toe work boots and safety footwear.

Explore our boot styles

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